Frequently Asked Questions
Quickly find answers to your questions about our jewelry boxes and services
Yes: it's useful, elegant and easy to give. A jewelry box or case works beautifully for a birthday, a celebration or a wedding.
Yes, the interior is soft (velvet/soft-touch style) to prevent micro-scratches and keep your jewelry in good condition.
Delivery takes 5 to 9 business days and costs €2.95 (flat rate). You receive a tracking number as soon as your order ships.
Yes, you have 30 days after delivery to return your item. Return shipping is your responsibility for a change of mind. If the item is defective or not as described, we cover the return costs and provide a prepaid label.
A soft, dry cloth is enough. For leather-effect surfaces, a soft, slightly damp cloth will do.
No, our boxes cannot be personalized. They are offered as shown on the product page.
A jewelry box helps reduce exposure to air, dust and humidity, which can limit oxidation. For delicate jewelry (silver, costume pieces), we recommend storing it dry and, if needed, with a small anti-humidity pouch.
It depends on your collection: a small box for a few essential pieces, medium for a varied collection, large for true enthusiasts. Check the dimensions on each product page.
Our boxes are designed with dedicated compartments (hooks, dividers, long slots) that help prevent tangling. For best results, fasten the clasps before storing.
Each product page lists the external dimensions and, where useful, the size of the compartments. Quickly measure your largest pieces (watch, chunky bracelet, pendant) and compare them with the measurements provided.
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